Frequently Asked Questions
Everything you need to know about your BOBHEAD EU order and our riding gear.
How long does shipping take within the EU?
Standard shipping within the European Union typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn items with original tags attached. If the fit isn't right or you've changed your mind, you can initiate a return through our online portal.
Are BOBHEAD products armored for motorcycle safety?
Many of our specialized riding shirts and jackets come with integrated pockets for CE-approved armor. Please check the individual product descriptions to see if armor is included or sold separately.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer regional options like Klarna where available.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart to ensure the perfect fit.
Do I have to pay customs duties within the EU?
No. Since we ship directly from within the European Union, customers located in EU member states will not be charged any additional customs duties or import taxes.